Nya Brook

Nya Brook is one of those people who just can’t keep from smiling. If she has bad moods or unhappy times, which I suppose we all do on occasion, she keeps them well hidden. I’ve never seen her without that smile on her face, and it’s the kind of smile that lights up entire rooms.

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Nya started working as a waitress back in high school, although she wouldn’t tell me how long ago that was. She did tell me she’s worked at the IHOP where my friend and I meet for around five years.

The first two or three years we ate there (we usually meet there once every two weeks), we had others waiting on us. We had one waitress for quite a while who left due to health problems, and a waiter who left also, and now and then we’d have different people wait on us.

All that time, I would see Nya and her infectious smile. She would stop to speak to us from time to time, but she never waited on us. One day I flagged her down and asked her why she never served us. She explained that her section was across on the other side of the restaurant from where we always sat. Since we were between regular servers, she agreed to take us on anyway, but it caused her to have to do a lot of extra walking, so we finally decided to switch from where we liked to sit to her section. She’s taken care of us ever since then.

Like most of the people I’ve interviewed for this series, Nya said what she liked the most about her job was the customers. That was easy to see from the way she treats everyone. Even though we’re only there every other week, she remembers what we want and, more importantly, how we want it. She also takes time to visit for a few minutes with various customers while she works.

When I asked what she liked least, she said “drama.” I asked her what she meant, and she said that, while most customers were nice to her and appreciative of the food and service, there were always a few “drama queens” who had to make a big deal out of every minor fault they could find. She also gave me a sheepish grin and said she didn’t enjoy rolling the silverware in napkins. I can’t imagine anyone not enjoying such a fun and rewarding task.

Nya is a single mother raising two boys ages 17 and 15 by herself. Raising two teenagers can’t be easy, especially by herself, but whatever problems she encounters never seem to dampen her good nature.

For hobbies, she mentioned shopping, dancing, reading and watching television. I’ve never understood how anyone could actually enjoy shopping, but I realize lots of people do, so I guess that’s not so weird.

When I asked her if there was anything else I should know about her, she just said that she enjoys work. I already knew that. It shows on her face.

How many waitresses, cashiers and others who serve you do you know anything about? What do you do to let them know you care about them as individual human beings? Readers want to know.

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WANA: We may not have it all together, but together we have it all.

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For more information about David N. Walker, click the “About” tab above.

For more information about his books, click on “Books” above.

Contact him at dnwalkertx (at) gmail (dot) com or tweet him at @davidnwalkertx.

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About David N. Walker

David N. Walker is a Christian husband, father and grandfather, a grounded pilot and a near-scratch golfer who had to give up the game because of shoulder problems. A graduate of Duke University, he spent 42 years in the health insurance industry, during which time he traveled much of the United States. He started writing about 20 years ago and has been a member and leader in several writers' groups. Christianity 101: The Simplified Christian Life, the devotional Heaven Sent and the novella series, Fancy, are now available in paperback and in Kindle and Nook formats, as well as through Smashwords and Kobo. See information about both of these by clicking "Books" above.
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11 Responses to Nya Brook

  1. Nya’s smile is one of those ‘I sincerely hope you have a great day’ smiles.

    Like

  2. Barb Estinson says:

    I also really like your series sbout people you honor. Nya sounds delightful. Perhaps i can meet her sometime.

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  3. Jerry Chapman says:

    I really like what you are writing about—–people.

    Sent from my iPhone

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  4. What a cool gal, David. I love her smile and her positive attitude. Kind of makes me want to fly to Dallas again just to meet her. But I think I’ll wait until my next visit. Still, she totally rocks.

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    • She’s a sweetheart, and you’re welcome back here anytime, Tameri. We don’t normally allow Californians in Texas, but we do make exceptions for people like you and Jenny. We’d let August come, too, if she ever would.

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  5. Thanks for stopping by, Karlene, and for your encouraging words to Nya.

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  6. Karlene says:

    Nya, your hard work means more to the world, than just your customers… Those two sons will grow up to be fine men compliments of you. Your strength, love of life and smile send a power message and your life is an example of excellence. (Oh… and I dislike drama too!)

    So now… I’m thinking if you sons don’t know what do do with their lives, that they should become pilots. The opportunities are many, and the student loans worth it. One flight at a time. Nothing is impossible.

    Nice to meet you Nya!

    David, Thank you for sharing a wonderful woman with us. And do I know my servers? Actually, I don’t go out as a regular habit when I’m home. But I always take a moment and say hello and appreciate all those that I meet.

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  7. susielindau says:

    This is so cool! Congrats on David’s feature Nya!

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